FAQ

Below is list of our most frequently asked questions about our service. If you find your question cannot be answered here then do feel free to head over to our contact page where you can send us a message with your query.

  • Our cafe is located at Unit 2, Church Farm, Shaw, Wiltshire, SN12 8EF

  • Yes we deliver. Our dispatch day is a Wednesday and your order will be sent next day delivery via Royal Mail Tracked 24, arriving Thursday/Friday.

    You can view our Postage & Delivery page for full details.

  • Postage is a flat rate of £4.75 via Royal Mail Tracked 24.

  • Yes. At checkout you will have the option to mark your order as a gift and leave a special message. This message will be hand written by us and added inside the packaging.

  • Yes. Attached to our cafe is a cosy warm kid and dog friendly seating area consisting of chairs, tables, highchairs and heater.

  • Yes we do. Simply head over to our Gift Vouchers page for further information.

  • Yes. When purchasing an item via our website you will have the option to pay for delivery or free collection from our cafe. View our contact page for full address.

  • Yes. Check out our Gluten & Dairy Free Bitesize Chocolate Brownies.

  • Unfortunately we do not accept returns. If you find there is an issue with your delivery or order please contact us with full details of your query.

  • Yes! We welcome well behaved dogs. Please ensure your dogs are on a lead as other dogs may be present.

  • Yes. We provide a toilet for your convenience.

  • Yes! Each product page will show all ingredients used in that specific product. Alternatively, you can view all information via allergens and ingredients page.

  • Yes FREE Wifi is available at our cafe. Simply ask for Wifi Login details on arrival!